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Terms and conditions

The terms on which we provide training courses and services.

Booking

A booking is made when we confirm it in writing. Until then, a date is an enquiry rather than a reservation.

Prices

Prices are confirmed in writing at the point of booking and exclude VAT unless stated otherwise. Where a course includes an examination voucher, the course page says so.

Transfers and cancellations

To be confirmed by 4dskills: the notice period for a delegate transfer, the notice period for a cancellation, and any charges that apply to each.

Examinations

Certification examinations are set and awarded by The Open Group and are sat through Pearson VUE, at a test centre or online with a proctor. We provide preparation and, where stated, the voucher. We do not set or mark the examination and we cannot guarantee a result.

Course materials

Course materials are licensed to the delegate for their own use and may not be copied or redistributed.

Trademarks

TOGAF®, ArchiMate® and The Open Group® are registered trademarks of The Open Group. 4dskills is not affiliated with, endorsed by or sponsored by The Open Group.

Section 08
Layer Legal
Revision E20261001
Issued 1 October 2026